RETURN & EXCHANGES
To exchange or return your order, please register a request in the form below:For exchanges:
You will receive a QR code to return your product with at a Postnord Service Location.
You will within 3 days of your request receive an email confirmation with your exchange order and it will then be shipped to you in a new package.
You will receive a QR code to return your product with at Postnord.
Please note that no returns can be sent to us/will be accepted without a return slip administered from us.
You can return or exchange your BabyMocs products within 14 days from receiving your package.
Return within Sweden - FREE for shoes. 40 SEK for Sunglasses, Headwear and other accessories.
Exchange within Sweden - FREE for size exchanges for shoes. 80 SEK for Sunglasses, Headwear, Gifted/Won Products, other accessories & color exchanges for shoes.
There would be no way for us to stay climate focused if we would offer free exchanges on for example colors of accessories.
International Returns - 200 SEK (20 EUR)
International Exchanges - 400 SEK (40 EUR)
Return in the BabyMocs Store
You may also exchange/return your package within 30 days in our physical store in Stockholm. No return cost for either shoes or accessories.
BabyMocs Stockholm Store Address:
On Mondays we are designing shoes and accessories = closed
The product must be in new and in unused condition to be accepted for a refund or exchange.